With us, you chat with real people who have experience and knowledge about the issue, and you choose whether you want to remain anonymous.
The chat is for those of you who are either just wondering, struggling, or those of you who are worried about someone else.
You can chat with us on weekdays between 12-14.
What can the chat be used for?
The chat is a place to sort thoughts, ask questions, and put into words what may be difficult to say out loud.
For example, you can use the chat to:
- talking about your own gambling or worrying about someone else's
- find out if games have become a problem or are "just" taking up a lot of space
- share thoughts about shame, stress, finances or control
- get an overview of possible paths forward, if you wish
You decide what and how much you want to share.
Safe and anonymous
You can choose to be anonymous. This means that:
- you do not need to provide your name, phone number or email
- we can't see who you are or where you are located
- Those who respond in the chat are bound by confidentiality.
Who are you chatting with?
In the chat you will meet people with experience and expertise in gambling addiction, who are used to talking to people in all phases from "I'm just wondering a little" to "now it's a crisis."
Anonymous chat
Some people contact us because games have started to take up too much space.
Others because they are unsure if it is even a problem.
Many to ask questions.
In the chat you can write with us anonymously , for free and at your own pace!
Frequently asked questions
What if I don't know what to say?
We know it can be difficult to know where to start. Our people have extensive experience with different conversations and different situations. They will therefore do their best to help you. It's enough to start with "Hello".
Do I have to be a gambling addict or a relative to use the chat?
No, the chat is for everyone. Regardless of whether you are close to the issue or not, you can use the chat to ask questions, air your thoughts and/or concerns, or just have a conversation about gaming in general.
How long does a chat last?
It varies. Some chat briefly, others longer. There is no definitive answer here.
Can I end the chat at any time?
Of course you can. You are completely free to end whenever you want.
Who is answering in the chat?
You chat with people with user experience in gambling addiction and family problems.
Can I contact you multiple times?
Yes, you can.
What do I do if the chat is not open?
In the chat box, you can choose to send us an inquiry as an email outside of chat opening hours. Please note that you will no longer be anonymous.
Seek support and help
Many affected people feel alone with the problem, but if there's one thing we know for sure, it's that you're not alone.
BETTING
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LIFE AWAY
